Contact
Talk to the person who built it.
Questions about a machine, an order, or whether something I make will suit how you brew — email me. Replies come from me, not a help desk.
simon@kineticespresso.comTo get a useful answer first time
- OrdersInclude your order number and the email you used at checkout.
- MachinesTell me which model and colour, and what you’re seeing — a photo or a short video helps more than a paragraph.
- ShippingSay which country you’re in; it decides the carrier and the cost.
- Workshops and retailersGet in touch — I’m happy to talk.